Terms of Service

These are the terms for using Auvel, a service of Sovelyn Ltd (England and Wales). By creating an account you agree to them. If you have a question, write to hello@auvel.app.

What Auvel is

Auvel is an English practice app. You talk and write with Emma, an AI tutor, and the app keeps your words, cards and progress. Emma is software: she can make mistakes, and her feedback is not a certified assessment of your level.

Your account

• You must be 16 or older.
• Keep your password to yourself. What happens on your account is yours.
• One person per account.

Free minutes and paid plans

A new account gets 30 free minutes of voice with Emma. Chat, Words and Cards stay free after that. Paid plans, when they open, are described in the app before you pay, and their price and what they include become part of these terms from the moment you subscribe.

Acceptable use

Auvel is for learning English by one person. Do not use it to run another product, to generate content in bulk, to share one account between people, or to send anything illegal, abusive or harmful. We may limit or close an account that uses the service far outside normal personal study, and we will say so when we do.

Your content

What you say and write stays yours. You give us permission to store and process it so the app can work, as described in the Privacy Policy.

Ending things

You can stop using Auvel at any time and ask us to delete your account. We may suspend an account that breaks these terms. We may also close the service; if we do, we will give you at least 30 days' notice and a way to take your data.

Liability

Auvel is provided as is. To the extent the law allows, Sovelyn Ltd is not liable for losses that come from using or being unable to use the service. Nothing here limits rights you have as a consumer under UK or EU law.

Law

These terms are governed by the law of England and Wales. If you live in the EU, you keep the protections of your own country's consumer law.

Changes

If we change these terms in a way that matters, we will tell you by email or in the app before the change applies.